John - this is a great idea not just for product managers, but for sales people and customer success managers and Support team members and everyone that interacts with the customer or the product. Thank you for sharing this idea - keep 'em coming.
In retrospect I did something like this in my last head of Product role and it was super helpful. I love the idea of making it a requirement for new product hires!
Mike - thanks so much for sharing. Curious what the format was? How long was the document? How long did it take? And maybe most important, did folks agree with your synopsis?
John - this is a great idea not just for product managers, but for sales people and customer success managers and Support team members and everyone that interacts with the customer or the product. Thank you for sharing this idea - keep 'em coming.
Great idea! Yes - everyone should really have an understanding of this stuff, not just Product. Good call! Thanks for the kind words.
In retrospect I did something like this in my last head of Product role and it was super helpful. I love the idea of making it a requirement for new product hires!
Mike - thanks so much for sharing. Curious what the format was? How long was the document? How long did it take? And maybe most important, did folks agree with your synopsis?